Refund policy

Refunds (if applicable)
We will only refund your payment for any of the following conditions for up to 30 days after your purchase date:

1. if you have not received your order.
2. if you accidentally placed an order and it has not shipped out yet.
3. if you received a defective, damaged, or wrong item.

Please note any shipping fees will not be refunded. However, we will cover shipping fees on return orders. To request a refund please contact us at orders@pame.care with your order number and details of the reason for your request.

 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account. Please allow 5-10 business days for the refund to show up in your bank account.

If you’ve done all of this and you still have not received your refund yet, please contact us at orders@pame.care.